Designed to Win:The Retreat Consultation

Cancellation Policy

Where it is necessary for either You or the Coach to reschedule a Session this will be done by phone at least 48 hours before the scheduled Session. You will be charged for missed Sessions which are not rescheduled in accordance with this agreement, except in exceptional circumstances (at the Coach’s discretion). If You are late for a Session, the Session will complete at the scheduled time. You or the Company may cancel this Agreement in writing (by email or letter), giving at least 7 calendar days notice. In the event that you owe money to the Company at the time of cancellation, full payment will become due at the time of cancellation. In the unlikely event that this Agreement is cancelled before all the Sessions You have paid for have been provided the Company will refund you for any Sessions you have paid for but which the Company has not provided at the current rate per session. Upon termination of this Agreement the Company shall immediately cease to be liable to You in respect of the coaching Sessions.